Product safety recall – Isuzu RG19 motor vehicles

The National Consumer Commission (NCC) notify consumers of a product safety recall issued by Isuzu Motors South Africa (Pty) Ltd (Isuzu). The recall affects two thousand five hundred and eighty-six (2 586) Isuzu RG19 (Field Action 26FSL0080) bakkies. These are single cabs, double cabs and extended bakkies and were sold nationwide between 11May 2026 and 3 July […]

Product safety recall – Groovy Baby ‘I Spy a Fly’ board book

The National Consumer Commission (NCC) notifies consumers about a product recall as notified by Make Believe Ideas Ltd (MBI). The recall affects one hundred and twenty (120) units, which were sold nationally from February 2025 to August 2026. According to MBI, the Groovy Baby ‘I Spy a Fly’ board book (ISBN-13: 9781836422600) may, in some […]

Product safety recall – WBeauty Complete Clarifying Shampoo

The National Consumer Commission (NCC) informs consumers about the recall of certain WBeauty Complete Clarifying Shampoo, as notified by Woolworths (PTY) Ltd. The identifying SKU number is 6009233284823. According to Woolworths, the recall of the limited batch of WBeauty Complete Clarifying Shampoo (250ml) is due to the presence of Pluralibacter gergoviae, a bacterium sometimes found in […]

Product safety recall – Mercedes-Benz Trucks, buses and Fuso trucks

The National Consumer Commission (NCC) notifies consumers about recalls of certain Mercedes-Benz trucks, buses and Fuso trucks, as notified by Daimler Truck Southern Africa Limited (DTSA), made available for sale in South Africa. DTSA informed the NCC that some of the recalled buses and trucks have already been repaired. MERCEDES-BENZ AROCS 964 The affected Mercedes-Benz Arocs 964 model trucks […]

Product safety recall – Five Hundred and Eighteen (518) various models of Toyota vehicles

The National Consumer Commission (NCC) alerts consumers of the recall of certain Toyota vehicles, as notified by Toyota SA Motors (Pty) Ltd (Toyota). The recall relates to a combination meter reprogramming issue affecting certain Toyota RAV4 PHEV (16), Corolla Cross (4), Corolla Hatchback (391), Crown (21) and GR Corolla (86) vehicles. The affected vehicles were sold through the Toyota dealer […]

Product safety recall – Mercedes-Benz Trucks and Alfa Romeo Tonale vehicles

The National Consumer Commission (NCC) notifies consumers about the recalls of certain Mercedes-Benz trucks and Alfa Romeo Tonale vehicles, as notified by Daimler Truck Southern Africa Limited and Stellantis South Africa (Pty) Ltd. MERCEDES-BENZ TRUCKS Daimler Truck Southern Africa Limited informed the NCC that it is recalling certain Mercedes-Benz Atego 967, Actros 963, Arocs 964 and eActros 983 trucks that were made available […]

Product safety recall – Toyota Urban Cruiser vehicles

The National Consumer Commission (NCC) notifies consumers that Toyota South Africa Motors (Pty) Ltd is recalling certain Toyota Urban Cruiser vehicles that were made available for sale through the Toyota South Africa dealer network nationwide from 17 January 2025 to 03 June 2025. The recall affects two thousand two hundred and eight (2208) vehicles, of which […]

Product safety recall – 2020 Ford Ranger and Ford Everest vehicles

The National Consumer Commission (NCC) notifies consumers of a product safety recall issued by Ford Motor Company of Southern Africa (Manufacturing) (Pty) Ltd. The recall affects certain 2017 – 2020 model year Ford Ranger and Ford Everest vehicles fitted with the 10R80 transmission. The affected vehicles were sold from 11 July 2018 to 28 February […]

NCC and BMA Cement a partnership

The National Consumer Commission (NCC) met with the Border Management Authority (BMA) in a working session in Pretoria on 21 July 2026. The session follows the conclusion of a Memorandum of Understanding (MoU) between the two entities in May this year. The MoU provides a mechanism to strengthen the protection of consumers against unsafe, non-compliant or illicit goods […]

Product safety recall: Nissan Qashqai, Toyota Land Cruiser 300 and Lexus Lx600 vehicles

The National Consumer Commission (NCC) informs consumers of the product recall of certain Nissan Qashqai Sport Utility Vehicle (SUV) models, Toyota Land Cruiser 300, and Lexus LX600 Vehicles, as notified by the respective suppliers. The affected vehicles were made available for sale through authorised Nissan and Toyota dealerships nationwide.   Nissan Qashqai Vehicles Nissan is […]