Media Statement: South African Consumers can now file Complaints with the NCC online

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In its efforts to expedite the complaints handling process, the National Consumer Commission(NCC) is pleased to inform South African consumers that they can now file their complaints onlineusing the e-Service portal. The NCC is rolling out its first phase of the digitised complaint handlingprocess. The https://eservice.thencc.org.za portal is live and is replacing the manual complaint form. Read the full Media Statement below: