The National Consumer Commission (NCC) is the South African regulatory body, established in terms of Section 85 of the Consumer Protection Act No. 68 of 2008 (CPA). The primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers. In addressing complaints that allege contravention of the CPA, the NCC:
The NCC further, has the responsibility to protect consumers from hazards to their well-being and safety by ensuring that goods that may be unsafe or pose a potential risk from their continued use or exposure to them, are recalled.
The Consumer Protection Act gives the consumer several fundamental consumer rights, in line with the Constitution of the Republic of South Africa, and the United Nation’s Guidelines on Consumer Protection. Any infringement of these rights is an act of non-compliance with the provisions of the Consumer Protection Act. A consumer of goods and services can file a complaint with the NCC, should their consumer rights be undermined by a supplier.
The National Consumer Commission invites members of the public and interested stakeholders to submit written comments on the application by the Plumbing Industry Registration Board (PIRB) for accreditation as a
The National Consumer Commission (NCC) informs consumers about the recall of certain Fidlock Hermetic dry bag Medi products in the petrol colourway, as notified by the manufacturer, Fidlock GmbH. The
The National Consumer Commission (NCC) informs consumers and healthcare professionals of a product safety recall affecting certain Imager II Angiographic Catheters as notified by Boston Scientific. The recall affects 11 units sold nationally
The National Consumer Commission invites members of the public and interested stakeholders to submit written comments on the application by the Plumbing Industry Registration Board (PIRB) for accreditation as a
The National Consumer Commission (NCC) informs consumers about the recall of certain Fidlock Hermetic dry bag Medi products in the petrol colourway, as notified by the manufacturer, Fidlock GmbH. The
The National Consumer Commission (NCC) informs consumers and healthcare professionals of a product safety recall affecting certain Imager II Angiographic Catheters as notified by Boston Scientific. The recall affects 11 units sold nationally
The National Consumer Commission (NCC) notify consumers of a product safety recall issued by Isuzu Motors South Africa (Pty) Ltd (Isuzu). The recall affects two thousand five hundred and eighty-six (2
