Media Statement: Product Recall: VW Polo Sedans

The National Consumer Commission (NCC) hereby notifies all affected consumers of a recall of 253 (two hundred and fifty-three) additional Volkswagen Polo Sedan vehicles, made available for sale from 11 August 2022 to date, as notified by the supplier. Volkswagen of South Africa (VWSA) informed the NCC that the recall is due to incorrectly fitted […]

NCC01/ 06/25: ADVERTISEMENT OF THE POST OF INVESTIGATOR (x2)

Job Reference                :  NCC01/ 06/25 Post                              :  INVESTIGATOR X2 Basic Salary per annum    :  R468 459 Centre                           :  Pretoria, Groenkloof Purpose of the job To render investigation services to ensure effective enforcement of the Consumer Act in accordance to the National Consumer Commission priorities. Key Responsibilities 1.Provide input  in the development  of  strategies and policies […]

Media Statement: Product Recall: Polo Sedan and the Tarmak Basketball Hoop

The National Consumer Commission (NCC) hereby notifies all affected consumers of a productrecall involving 18 (eighteen) Volkswagen Polo Sedan vehicles, made available for sale from 11August 2022 to date, as well as the Tarmak basketball hoop,as notified by the suppliers. RECALL FORVOLKSWAGENPOLO SEDANVolkswagen of South Africa (VWSA) informed the NCC that the recall is due […]

Media Statement Product Safety Recall of Range Rover Evoque and Mercedes-Benz vehicles

The National Consumer Commission (NCC) hereby informs consumers about the latest recall of the Range Rover Evoque and Mercedes-Benz vehicles as notified by the suppliers. RECALL OF RANGE ROVER EVOQUE VEHICLES Jaguar Land Rover Limited informed the NCC that they are recalling the 2021 to 2024 and certain 2025 models of Range Rover Evoque. The […]

Media Statement: Consumers Urged To Stay Vigilant As Rogue Suppliers Disappear Without A Trace

The National Consumer Commission (NCC) has identified 20 (twenty) additional suppliers who have accepted payments from consumers but failed to deliver goods or services or delivered defective goods. Consumers are urged to be cautious when transacting with these suppliers. In many cases, these suppliers have vanished from their known addresses, while some have shut down […]

Media Statement: Product Recalls: Volkswagen Golf, Volvo And Hino 500 Vehicles

PRODUCT RECALLS: VOLKSWAGEN GOLF, VOLVO AND HINO 500 VEHICLES The National Consumer Commission (NCC) has received recall notifications from Volkswagen of South Africa (VWSA), Volvo Cars South Africa (Volvo South Africa), and Toyota South Africa Motors (PTY) Ltd (Toyota South Africa). RECALL OF VOLKSWAGEN GOLF TSI AND GTI VWSA is recalling a total of 159 […]

Media Statement: NCC Issues Compliance Notices to 45 Non-Compliant Suppliers 

1 JULY 2025 NCC ISSUES COMPLIANCE NOTICES TO 45 NON-COMPLIANT SUPPLIERS  The National Consumer Commission has issued 45 Compliance Notices to 45 non-compliant suppliers of goods across South Africa after uncovering numerous contraventions of the Consumer Protection Act (CPA), Act 68 of 2008. This follows a series of nationwide compliance and monitoring inspections to ascertain […]

Media Statement: Product Recall for Volkswagen Tiguan Allspace

24 June 2025 The National Consumer Commission (NCC) hereby provides an update on the recall of 13 Volkswagen Tiguan Allspace vehicles made available for sale from 30 April 2019 to 30 December 2019. Volkswagen of South Africa informed the NCC that the recall is a result of the gas generator for the curtain airbag having […]

Media Statement: Recall Of Volkswagen Polo And Taigo Vehicles

12 JUNE 2025 The National Consumer Commission (NCC) hereby confirms the recall of 142 (One hundred and forty-two) Volkswagen Polo vehicles and 8 (eight) Volkswagen Taigo vehicles, as notified by Volkswagen Group South Africa (VWSA). The recall is due to a faulty part in the gas generators of the front passenger airbag module. In the […]