Media Statement: Recalls Of Chevrolet Vehicles
15 APRIL 2025 RECALLS OF CHEVROLET VEHICLES The National Consumer Commission hereby provides an update on the recalls of the Chevrolet Cruze, Aveo, Saab, Cadillac and Orlando, as notified by Stellantis, the supplier. Recall of Chevrolet, Saab and Cadillac vehicles Stellantis South Africa (Pty) Ltd notified the NCC that they were recalling the Chevrolet, Saab […]
Joint Media Statement: NCC enters into Strategic Partnership with PSETA
12 APRIL 2025 The National Consumer Commission (NCC) and the Public Service Sector Education and Training Authority (PSETA) enter into a strategic partnership through a Memorandum of Understanding (MoU). This five-year MoU will allow both institutions to collaborate on skills development and research on emerging issues, as well as other relevant topics. As part of […]
Media Statement National Consumer Commission Issues Compliance Notices To Sixteen Suppliers
11 APRIL 2025 The National Consumer Commission (NCC) has issued sixteen (16) Compliance Notices to various suppliers of non-compliant goods. Twelve (12) suppliers are based in Limpopo, while three of these suppliers are based in KwaZulu-Natal, and one Eastern Cape province. The NCC initially conducted market monitoring inspections in October and November 2024 in various […]
The NCC Newsletter: 2024/25 Edition
Welcome to the The NCC Newsletter:2024/25 Edition. This is the first issue of the National Consumer Commission Newsletter in 2025. You can also download the Newsletter to read later. Click here to view more Newsletters published by the National Consumer Commission. Follow us on our Social Media channels such as LinkedIn to be the first […]
Media Statement: Product Recall: Mercedes-Benz Model GLE (167) vehicle
07 April 2025 Product Recall: Mercedes-Benz Model GLE (167) vehicle The National Consumer Commission (NCC) hereby provides an update on the recall of the Mercedes-Benz Model GLE (167) as notified by the suppliers. The production dates of these vehicles range from 2022-2025. Mercedes-Benz South Africa informed the NCC that the recall is a result of […]
Media Statement: Recall Of All Cereal Products Manufactured By Heartland Foods
The National Consumer Commission hereby provides an update on the recall of all cereal products supplied by Heartland Foods as notified by both the manufacturer (Heartland Foods) and the suppliers (Shoprite, Checkers, Usave and OK Foods supermarkets). The manufacturer and suppliers notified the NCC that they were recalling Heartland Foods cereal products, after identifying defects […]
Media Statement: Two Suppliers Fined and Ordered to refund just above R697 000 to two consumers
The National Consumer Commission (NCC) welcomes the latest decisions by the National Consumer Tribunal (Tribunal) against WP Motors Sales (Pty) Ltd trading as WP Motors and Home Renovations Cape Town (Pty) Ltd. The NCC received and investigated the consumers’ complaints where they alleged that both suppliers had contravened provisions of the Consumer Protection Act (CPA). […]
Media Statement: Recalls of INEOS Grenadier and Honda Civic vehicles
The National Consumer Commission (NCC) hereby provides an update on the recalls of the INEOS Grenadier and three (3) Honda Civic vehicles as notified by the suppliers. INEOS Automotive South Africa Recalls The affected INEOS Grenadier is the M1 Passenger Station Wagon as well as their N1 Light Commercial vehicle double cab pick-up. These products […]
Media Statement: World Consumer Rights Day underscores the importance of ethical business practices
Joint Media Statement Date: 16 March 2025 World Consumer Rights Day underscores the importance of ethical business practices. The National Consumer Commission (NCC) in partnership with the Competition Commission of South Africa, the Mpumalanga Department of Economic Development and Tourism, and various regulatory bodies, under the umbrella of the Consumer Protection Forum (CPF), commemorated World […]
Joint Media Statement: Mpumalanga hosts week-long activities to highlight World Consumer Rights Day
The National Consumer Commission (NCC) in partnership with the Competition Commissionof South Africa, the Mpumalanga Department of Economic Development and Tourism, andvarious regulatory bodies, under the umbrella of the Consumer Protection Forum (CPF), willcommemorate World Consumer Rights Day (WCRD 2025) this week. Read Full Statement Below: