Media Statement: NCC Refers Four Suppliers to the Tribunal

The National Consumer Commission (NCC) has referred four suppliers of goods and services (home renovations, car dealerships and car service centre) to the National Consumer Tribunal (Tribunal) for adjudication. The NCC received complaints from consumers alleging that these suppliers have contravened the provisions of the Consumer Protection Act (CPA). First case: The NCC received and […]

Media Statement: National Consumer Commission conducts inspections in Soweto and East London

The National Consumer Commission (NCC) is conducting inspections in Naledi, Soweto, and the Buffalo City Municipality in the Eastern Cape. These inspections aim to ascertain compliance with the Consumer Protection Act (CPA No. 68 of 2008) and other applicable laws, regulations, and by-laws in the consumer protection space. In Soweto, the NCC joined forces with […]

Media Statement: NCC Welcomes Judgements against Two Suppliers

The National Consumer Commission (NCC) welcomes the latest decisions by the National Consumer Tribunal (Tribunal) against Supertech Motor Holdings (PTY) LTD, trading as BMW and Spares for Africa CC. The NCC received and investigated the consumers’ complaints where they alleged that both suppliers had contravened provisions of the Consumer Protection Act (CPA). The NCC’s investigation […]

Media Statement: Deli Hummus range Product Safety Recall

Media Statement Deli Hummus range Product Safety Recall

On 16 September 2024, Shoprite Checkers notified the Consumer Commission (NCC) of a product recall of the Deli Hummus range manufactured by BM Foods (a member of Sea Harvest Group), following the detection of Listeria Monocytogenes which is a species of foodborne bacteria. The affected products are the Deli Hummus range, specifically the following: The […]

Media Statement: Product Safety Recall – Top Score Instant Porridge by SPAR Group

Media Statement: Product Safety Recall - Top Score Instant Porridge by SPAR Group

On 30 September 2024, the National Consumer Commission (NCC) received an urgent precautionary product safety recall notification of the Top Score Instant Porridge brand produced in Namibia and supplied to the Spar Group in South Africa. Namib Mills, based in Namibia, notified the NCC of an urgent precautionary recall of this product and the local […]