Product recall – 1665 Nissan Qashqai Vehicles
The National Consumer Commission (NCC) informs consumers about the product recall of the Nissan Qashqai Sport Utility Vehicle (SUV) as notified by Nissan South Africa (Nissan), affecting one thousand six hundred and sixty-five (1665) vehicles. The recalled vehicles were made available nationwide from 4 May 2021 to 17 October 2024. Nissan has informed the NCC […]
Media Statement: NCC welcomes a preservation order against TROUVA, a multiplication scheme
The National Consumer Commission (NCC) welcomes the preservation order granted by the Gauteng Division of the High Court of South Africa (in favour of the National Prosecuting Authority) against Trouva. The order for the amount of R 4 508 940 39 (Four Million, Five Hundred and Eight Thousand, Nine Hundred and Forty-Nine Rand and Thirty-Nine Cents) was […]
Cancelled: NCC/03/2025/2026 – PROCUREMENT OF 1500 HOURS FOR THE ENHANCEMENTS, SUPPORT AND MAINTENANCE OF THE NCC eSERVICE PORTAL AND THE OORS DEVELOPED IN .NET, C# AND MS SQL. PROFESSIONAL SERVICES
BID NUMBER DESCRIPTION COMPULSORY BRIEFING SESSION CONTACT DETAILS CLOSING DATE AND TIME NCC/03/2025/2026 PROCUREMENT OF 1500 HOURS FOR THE ENHANCEMENTS, SUPPORT AND MAINTENANCE OF THE NCC eSERVICE PORTAL AND THE OORS DEVELOPED IN .NET, C# AND MS SQL. PROFESSIONAL SERVICES Date and time: 24 October 2025 at 11:00 Venue: Microsoft Teams Join […]
Product recall: Peugeot Landtrek
The National Consumer Commission informs consumers about the product recall of Peugeot Landtrek as notified by Stellantis South Africa (Pty) Ltd (Stellantis). According to Stellantis, the affected vehicles may experience wear of the doorsill wiring harness caused by interference with the doorsill cover. In a worst-case scenario, this could result in unexpected airbag deployment without a […]
Media Statement: High court dismisses Avura Motors appeal with costs
The National Consumer Commission (NCC) welcomes the judgment of the High Court of South Africa, Gauteng Division, which dismissed an appeal by Avura Motors trading as Avura Executive Auto with costs. Avura Motors appealed the National Consumer Tribunal’s (Tribunal) ruling. The Tribunal determined that the dealership contravened provisions of the Consumer Protection Act (CPA), 68 […]
Product recall: spraymate cold galvanising spray paint
The National Consumer Commission (NCC) informs consumers about the recall of Spraymate Cold Galvanising Spray Paint as notified by Rust-Oleum South Africa. The spray is mainly used to protect steel products from rust and corrosion. The affected products were made available for sale nationwide and exported to neighbouring countries, including Namibia, Botswana and Zimbabwe. According […]
Product safety recall: 12 491 various series of bmw vehicles
The National Consumer Commission gives notice to affected consumers about the product recall of BMW 3 Series (G20 model), 4 Series (G22 model), 5 Series (G30 model), Z4 (G29 model), X3 (G01 model) and X4 (G02 model) in relation to a Starter Motor, as notified by BMW Group South Africa (BMW). BMW has submitted that 12 […]
Product recall: Chrysler 300c and Audi A3
The National Consumer Commission (NCC) informs consumers about the recall of Chrysler 300C and Audi A3 vehicles as notified by Stellantis South Africa (Pty) Ltd. CHRYSLER 300C Stellantis South Africa is recalling 1213 (one thousand, two hundred and thirteen) Chrysler 300C. According to the supplier, the recall follows defective Takata airbags. The affected vehicles were […]
Two suppliers ordered to refund a sum of R395 075 to two consumers
The National Consumer Commission (NCC) welcomes the latest decisions by the National Consumer Tribunal (Tribunal) against Kia East Rand (PTY) Ltd and TM Cars (PTY) Ltd. The NCC received and investigated consumer complaints against both suppliers for purported contraventions of the Consumer Protection Act (CPA) provisions. The NCC’s investigation revealed that on 9 September 2022, […]
Media Statement: NCC welcomes the High Court Judgements against Two Car Dealerships
The National Consumer Commission (NCC) welcomes two separate High Court judgments dismissing appeals against rulings of the National Consumer Tribunal (NCT). Unsuccessful appeal by Wingfield Motors: In the Western Cape Division of the High Court of South Africa, the High Court dismissed, with costs, the appeal by Wingfield Motors (Pty) Ltd trading as Best […]