Product recall – Various dry pet foods supplied by RCL foods
The National Consumer Commission (NCC) alerts consumers of the recall of specific batches of dry dog and cat food, as notified by RCL Foods. The affected batches include various sizes of Bobtail, Catmor, Canine Cuisine, Optimizor, Ultra Pet and Superwoof. About 55,352 (Fifty-five thousand three hundred and fifty-two) cases (bags) were produced on 26-29 May, […]
Product recalls – Isuzu RT66 vehicles and Ducati motorcycles
The National Consumer Commission notifies consumers about a product recall of the Isuzu RT66 vehicles and the Ducati motorcycles, as notified by the suppliers. ISUZU RT66 VEHICLES Isuzu Motors South Africa (Pty) Ltd (Isuzu) has informed the NCC that it is recalling ten (10) Isuzu RT66 motor vehicles. This recall affects vehicles that were made […]
Product recall: 20 Lexus RZ450e Vehicles
The National Consumer Commission (NCC) announces a product recall of Lexus vehicles following a notification received from Lexus SA Motors (PTY) Ltd (Lexus), affecting twenty (20) vehicles. Lexus is recalling RZ450e EX, RZ450e SE and RZ450e SE CVT models, which were sold nationally from 15 November 2023 to 7 July 2025. The affected vehicles are […]
Product recall: Ford Mustang
The National Consumer Commission (NCC) alerts consumers about the product recall of Ford Mustang as notified by Ford Motor Company of Southern Africa (Pty) Ltd (Ford). The vehicles recalled were made available across South Africa from 2015 to 2019. According to Ford, in the affected vehicles, consumers may experience a blank or distorted image on […]
Product recall: BMW and Opel Astra Vehicles
The National Consumer Commission (NCC) has received recall notifications from BMW South Africa (BMW) and Stellantis South Africa (Pty) Ltd (Stellantis). BMW 1 AND 2 SERIES AS WELL AS BMW X1 AND X2 VEHICLES BMW is recalling a total of seventy-five (75) BMW 1 Series (F20), 2 Series (F74), as well as BMW X1 […]
Product recall – 1665 Nissan Qashqai Vehicles
The National Consumer Commission (NCC) informs consumers about the product recall of the Nissan Qashqai Sport Utility Vehicle (SUV) as notified by Nissan South Africa (Nissan), affecting one thousand six hundred and sixty-five (1665) vehicles. The recalled vehicles were made available nationwide from 4 May 2021 to 17 October 2024. Nissan has informed the NCC […]
Media Statement: NCC welcomes a preservation order against TROUVA, a multiplication scheme
The National Consumer Commission (NCC) welcomes the preservation order granted by the Gauteng Division of the High Court of South Africa (in favour of the National Prosecuting Authority) against Trouva. The order for the amount of R 4 508 940 39 (Four Million, Five Hundred and Eight Thousand, Nine Hundred and Forty-Nine Rand and Thirty-Nine Cents) was […]
Product recall: Peugeot Landtrek
The National Consumer Commission informs consumers about the product recall of Peugeot Landtrek as notified by Stellantis South Africa (Pty) Ltd (Stellantis). According to Stellantis, the affected vehicles may experience wear of the doorsill wiring harness caused by interference with the doorsill cover. In a worst-case scenario, this could result in unexpected airbag deployment without a […]
Media Statement: High court dismisses Avura Motors appeal with costs
The National Consumer Commission (NCC) welcomes the judgment of the High Court of South Africa, Gauteng Division, which dismissed an appeal by Avura Motors trading as Avura Executive Auto with costs. Avura Motors appealed the National Consumer Tribunal’s (Tribunal) ruling. The Tribunal determined that the dealership contravened provisions of the Consumer Protection Act (CPA), 68 […]
Product recall: spraymate cold galvanising spray paint
The National Consumer Commission (NCC) informs consumers about the recall of Spraymate Cold Galvanising Spray Paint as notified by Rust-Oleum South Africa. The spray is mainly used to protect steel products from rust and corrosion. The affected products were made available for sale nationwide and exported to neighbouring countries, including Namibia, Botswana and Zimbabwe. According […]