The National Consumer Commission (NCC) has identified 20 (twenty) additional suppliers who have accepted payments from consumers but failed to deliver goods or services or delivered defective goods. Consumers are urged to be cautious when transacting with these suppliers.
In many cases, these suppliers have vanished from their known addresses, while some have shut down their websites, making it impossible for consumers to contact them for redress.
Consumers filed complaints with the NCC alleging that they cannot obtain redress as the suppliers are unresponsive. The NCC’s efforts to contact these suppliers to facilitate redress for consumers failed, as the preliminary assessment indicates that these suppliers have either closed down or never existed.
The NCC views this conduct as a deliberate attempt to evade the law and avoid accountability. The purpose and policy of the Consumer Protection Act (CPA), amongst others, is to protect consumers from unconscionable, unfair, unreasonable, unjust or improper trade descriptions, and deceptive, misleading, unfair, or fraudulent conduct. The CPA also mandates that suppliers provide consumers with their addresses and communication channels to reach those suppliers.
Consumers are urged to exercise caution when transacting with these suppliers. Suppliers who believe they have been listed erroneously are encouraged to contact the NCC. Meanwhile, the NCC has appointed tracing agents to locate these suppliers.
Ends
Issued by: National Consumer Commission (NCC)
For media enquiries, contact:
Pheto Ntaba (Spokesperson/MLO)
082 809 2031/012 065 2040
Click here to view the Media Statement: Warning to Consumers about Untraceable and Potentially Fraudulent Suppliers published 28 November 2024 for more information.
| No. | Name of Supplier | Industry/Services Offered | Date Published |
|---|---|---|---|
| 1 | Pol Empire | Financial Services | 28 November 2024 |
| 2 | Wiegenkind Boutique | Baby Clothes | 28 November 2024 |
| 3 | Auto Heaven Spares | Car dealership/spares | 28 November 2024 |
| 5 | Vost Auto Spares | Car dealership | 28 November 2024 |
| 6 | Future Auto Investment | Car dealership | 28 November 2024 |
| 7 | WBT Auto | Car dealership | 28 November 2024 |
| 8 | Bambana Trading | Financial Services | 28 November 2024 |
| 10 | Hippo Pod Hotel | Tourism Sector | 28 November 2024 |
| 11 | Turbet Trading | Financial Services | 28 November 2024 |
| 12 | Trudon/ Yellow pages | Business Directory Listing | 28 November 2024 |
| 13 | White Pages | Business Directory Listing | 28 November 2024 |
| 14 | White Pages Online | Business Directory Listing | 28 November 2024 |
| 15 | Business Entries | Business Directory Listing | 28 November 2024 |
| 16 | Huge Telecom | Business Directory Listing | 28 November 2024 |
| 17 | SA Provincial Directory | Business Directory Listing | 28 November 2024 |
| 18 | Teledialkom | Business Directory Listing | 28 November 2024 |
| 19 | Telecom | Business Directory Listing | 28 November 2024 |
| 20 | White Pages Directory | Business Directory Listing | 28 November 2024 |
| 21 | Nyasa Computers | Computer Services | 28 November 2024 |
| 22 | Apex Mechanical Tools | Tools | 28 November 2024 |
| 23 | Stephen Auto Motors | Car dealership/spares | 28 November 2024 |
| 24 | Online Car Parts | Car parts | 28 November 2024 |
| 25 | ACS Pre-Owned Cars | Car Dealership | 28 November 2024 |
| 26 | Best cars JHB | Car Dealership | 28 November 2024 |
| 27 | FDS Engineering Tractors | Car dealership | 28 November 2024 |
| 28 | Fat Boy Auto | Car Dealership | 28 November 2024 |
| 29 | Pro Quick Motors | Car Dealership | 28 November 2024 |
| 30 | Motor Brokers | Car Dealership | 28 November 2024 |
| 31 | JR Containers & Trading | Financial Services | 28 November 2024 |
| 32 | Okoh Motors | Car Dealership | 28 November 2024 |
| 33 | Classic Design Factory Shop | Clothing | 28 November 2024 |
| 34 | The Denim Store SA | Clothing | 28 November 2024 |
| 35 | Boutique@milnerguesthouse | Traveling | 28 November 2024 |
| 36 | Easyern West hardware | Hardware | 28 November 2024 |
| 37 | EGadgets SA | Inverters, Lithium Batteries | 28 November 2024 |
| 38 | J Alderson Drilling | Drilling Services | 28 November 2024 |
| 39 | GPO Crew | Auto Parts | 28 November 2024 |
| 40 | TFE Motors | Car Dealership | 10 July 2025 |
| 41 | Travel Wings | Travel | 10 July 2025 |
| 42 | Khalanga Group | Alternative Power Supply | 10 July 2025 |
| 43 | Peace Auto | Car Dealership | 10 July 2025 |
| 44 | Techvoit IT Solutions | IT Solutions | 10 July 2025 |
| 45 | Book a Book | Education | 10 July 2025 |
| 46 | Bulls Removals | Transportation | 10 July 2025 |
| 47 | Xchange Investment Training | Financial Sector | 10 July 2025 |
| 48 | Monte Carlo | Car Dealership | 10 July 2025 |
| 49 | Carbon Black Auto | Car Dealership | 10 July 2025 |
| 50 | FB Motors | Car Dealership | 10 July 2025 |
| 51 | Oukitel Store | Online Store – Devices (Technology) | 10 July 2025 |
| 52 | Prestige Value Cars | Car Dealership | 10 July 2025 |
| 53 | Natural Lifestyle 247 | Household | 10 July 2025 |
| 54 | Wholesale Supply | Household | 10 July 2025 |
| 55 | Seppies Tours Travels | Tourism | 10 July 2025 |
| 56 | Boutique Bookkeeping | Accountings | 10 July 2025 |
| 57 | Ashwin Sewpresad CC | Car Dealership | 10 July 2025 |
| 58 | Lecas Metals Engines | Car Dealership | 10 July 2025 |
| 59 | Supreme Engine and Gearbox | Auto Parts | 10 July 2025 |