13 MAY 2025

The National Consumer Commission (NCC) hereby provides an update on the recall of the following vehicles: the Jeep Wrangler, Chrysler 300c, Citroen C4, DS4, and DS5 models, Mercedes-Benz CLA (118), S-Class (model series 223), Audi, VW Polo Sedan and Volvo XC90 models, as notified by various suppliers.

RECALL OF JEEP WRANGLER AND JEEP CHRYSLER 300C VEHICLES

Stellantis South Africa (Pty) Ltd informed the NCC that they are recalling the Jeep-Wrangler and Jeep-Wrangler Chrysler 300c models due to a defect in the Takata airbag. According to the supplier, “the passenger airbag inflator may rupture, due to excessive internal pressure, during normal airbag deployment events. In the event of an inflator rupture, metal fragments could strike the vehicle occupants, which may result in serious injury or death.” These vehicles were made available for sale from 2014 to 2016. Consumers are required to visit the nearest authorised dealership for a repair or replacement of the airbag.

  RECALL OF CITROEN C4, DS4 AND DS5 MODELS

Stellantis South Africa (Pty) Ltd is recalling the Citroen C4, DS4 and DS5 models distributed from 2009 to 2016. These vehicles are being recalled due to a driver’s and passenger’s airbag inflator that may rupture during the airbag deployment phase. The potentially high energetic deployment of the inflator may lead to metal fragments detaching from the bursting inflator, and these parts could fly in the direction of the driver or occupants in the vehicle, capable of causing serious injury or possibly death in a worst-case scenario.

RECALL OF MERCEDES-BENZ CLA (118) AND S-CLASS

Mercedes-Benz AG South Africa has notified the NCC that certain CLA (118 platforms) vehicles, “the length of the brake hoses on the rear axle might not have met the specifications.” The brake hoses of the rear axle might come into contact with surrounding components, chafe over time, and subsequently cause brake fluid to leak. This, according to the supplier, will lead to a reduced braking performance in one of the two brake circuits, increasing the risk of an accident caused by the brake fluid loss.

Same with the S-Class (model series 223). Mercedes-Benz AG South Africa is recalling these vehicles due to a brake hoses on the front axle. The brake hoses may gradually start to leak in hot and moist areas after an extended operating period. As a result, the brake fluid could leak out, impairing brake power in one of the two brake circuits, increasing the risk of an accident. The recalled vehicles were produced between 2020 and 2023.

RECALL OF AUDI E-TRON GT VEHICLES

Audi South Africa informed the NCC that they were recalling the Audi -Tron GT vehicles. The recall is as a result of high high-voltage battery. “This is caused by some individual cell modules of the high-voltage battery that may display technical irregularities. The high-voltage battery may overheat, resulting in an acute fire hazard, with the associated risk of severe fatal injuries to people inside and or outside the vehicle, as well as significant property damage,” according to the supplier.

A total of 46 affected vehicles were made available nationally. Consumers with affected vehicles should submit their vehicles to any Audi SA-approved Dealer for checking and, if necessary, module replacement. The affected vehicles were produced on 27 October 2021 onwards.

RECALL OF VW POLO SEDAN VEHICLES- REAR SEAT BELTS LATCH PLATES

Volkswagen of South Africa Limited notified the NCC that they were recalling the VW Polo Sedan.  According to the supplier, the latch plates for the rear seat belt were produced with insufficient hardness. Therefore, in the event of powerful deceleration (accident or hard braking), “there may be a reduced retention or protective effect and related increased risk of injury.” 905 affected vehicles were made available for sale nationally from 2 April 2025 onwards. Affected consumers are urged to contact an approved Volkswagen dealer for a check and, if necessary, replacement of the affected components.

RECALL OF VOLVO XC90 MODEL

Volvo Car South Africa is recalling 27 Volvo (XC90 models years 2020-2022). The recall is as a result of a potential issue with the high-voltage battery. According to the supplier, the issue may lead to overheating of the battery cells when the battery is fully charged, and in a worst-case scenario, the overheating in the high-voltage battery may lead to a thermal event.

Consumers with affected vehicles are requested to book their vehicles into the nearest approved agents or dealerships for a check and the replacement of defective components where necessary.

Ends

Issued by: National Consumer Commission (NCC)

For media enquiries, contact:

Phetho Ntaba (Spokesperson/MLO)

082 809 2031/012 065 2040