The National Consumer Commission (NCC) has issued Compliance Notices to 33 suppliers in the Free State for violating the Consumer Protection Act. Following inspections during World Consumer Rights Day activities in March 2024, several suppliers of foodstuffs, renewable energy products, and household items were found non-compliant. Read the full statement below for more details.
The suppliers who were noted are listed below:
| # | SUPPLIER | CONTRAVENTION |
|---|---|---|
| 1 | Builders Mart Express Store | Section 51 The supplier issued sales records with terms and conditions of sale reflecting the following: No cash refund There will be no exchange or return on goods purchased that are less than R100.00 Non used goods will be exchanged at 10 percent handing fee. |
| 2 | Sorder Trading CC | Section 23 (3) and Section 24 (5) read with Regulation 6 (1) No prices displayed for the goods available for sale to the consumers/public. The supplier displayed for sale goods without proper labelling and trade description. |
| 3 | Rayshaun General Trading | Section 23 (3), 26 and Section 24 (5) read with Regulation 6 (1) No prices displayed for the goods available for sale to the consumers/public. The supplier displayed for sale goods without proper labelling and trade description. |
| 4 | Kasis Sport T/a Aliya | Section 51 The supplier’s sales record indicated that the supplier does not offer any warranty, guarantee, exchange and refund on goods sold. |
| 5 | AL Mustafa Fish Market | Section 26 and Section 24 (5) read with Regulation 6 (1) The supplier displayed for sale goods without proper labelling and trade description. The supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. |
| 6 | Guo General Trading t/a Smart Choice | Section 24 (5) read with Regulation 6 (1) Supplier displayed for sale goods without proper labelling and trade description. |
| 7 | Girma Cash and Carry t/a Big Deal Supermarket | Section 23 (3) and 26(2) The supplier displayed goods to the consumers without displaying the price in relation to those goods; The supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. |
| 8 | Bismilla Discount | Section 23 (3) The supplier displayed goods to the consumers without displaying the price in relation to those goods; |
| 9 | Noor-a-La-Noor t/a Jabula | Section 24 (5) read with Regulation 6 The supplier displayed for sale goods without proper labelling and trade description. |
| 10 | Ester Delights Trading (pty) ltd t/a Sweet and Spicy | Section 23 (3), 26 and Section 24 (5) read with Regulation 6 (1) The supplier displayed goods to the consumers without displaying the price in relation to those goods The supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. The supplier displayed for sale goods without proper labelling and trade description. |
| 11 | Sasolburg Wholesalers | Section 23 (3) and 26 (3) The supplier displayed goods to the consumers without displaying the price in relation to those goods The supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. |
| 12 | Bloem Home | Section 51 (1) (a) (i) The supplier’s sales record indicated that the supplier does not offer any warranty, guarantee, exchange and refund on goods sold. |
| 13 | China City | Section 51 (1) (a) (i) The supplier sales record still maintains a “no refund, no warranty, no exchanges” policy on all goods sold |
| 14 | GN General Wholesale | Section 23(3) The supplier displayed goods to the consumers without displaying the price in relation to those goods |
| 15 | AA 3 Star Supermarket | Section 51 (1) (a) (i) The supplier’s sales record indicated that the supplier does not offer any warranty, guarantee, exchange and refund on goods sold. |
| 16 | Dagbreek Supermarket | Section 24 (5) read with Regulation 6 (1) and Section 26 Supplier displayed for sale goods without proper labelling and trade description. the supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. |
| 17 | China Cash & Carry | Section 24 (5) read with Regulation 6 (1) and Section 56 Supplier displayed for sale goods without proper labelling and trade description. Supplier does not offer a refund, replacement or repair the goods if they fail to perform within six months of delivery. |
| 18 | Mehta Wholesalers | Section 23 (3) and Section 24 (5-6) read with Regulation 6 (1) The supplier displayed goods to the consumers without displaying the price in relation to those goods, The supplier displayed for sale goods without proper labelling and trade description. |
| 19 | TM Salam Wholesale | Section 26 (2) and Section 23(3) The supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. The supplier displayed goods to the consumers without displaying the price in relation to those goods, |
| 20 | Swadesh Multi Trading (Pty) Ltd Bismillah Wholesalers | Section 23 (3) and Section 24 (5) read with Regulation 6 (1) The supplier displayed for sale goods without proper labelling and trade description. The supplier displayed goods to the consumers without displaying the price in relation to those goods, |
| 21 | Star Fashion Clothing | Section 26 (2) and Section 23(3) The supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. Displaying goods to the consumers without displaying the price in relation to those goods; |
| 22 | Marabastaad | Section 24 (5) read with Regulation 6 (1) and Section 26(3) The supplier displayed for sale goods without proper labelling and trade description. The supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. |
| 23 | A2Z Hardware (Pty) Ltd | Section 51 and 24(b) The supplier’s sales record indicated that the supplier does not offer any warranty, guarantee, exchange and refund on goods sold. |
| 24 | Moon Furniture Shop | Section 51 The supplier’s sales record indicated that the supplier does not offer any warranty, guarantee, exchange and refund on goods sold. |
| 25 | Dream World Investments | Section 26(3) The supplier provides sales records not in line with the provision of the CPA. |
| 26 | DCH Wholesale | Section 23(3) The supplier displayed goods to the consumers without displaying the price in relation to those goods; |
| 27 | Six to Nine Supermarket | Section 26(3) The supplier provides sales records not in line with the provision of the CPA. |
| 28 | General Pawnshop | Section 51 The supplier’s sales record indicated that the supplier does not offer any warranty, guarantee, exchange and refund on goods sold. |
| 29 | Africano General Dealer | Section 23(3) and 26 displaying goods to the consumers without displaying the price in relation to those goods. the supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. |
| 30 | Madina S/M Shop 1 | Section 23(3) and 24 (b) The supplier displayed goods to the consumers without displaying the price in relation to those goods. The supplier displayed for sale goods without proper labelling and trade description. |
| 31 | BD Wholesalers NCC/FS/04-24/02551 | Section 23(3) The supplier displayed goods to the consumers without displaying the price in relation to those goods. |
| 32 | Boekarabela Supermarket NCC/FS/04-24/02568 | Section 23(3) and 26 displaying goods to the consumers without displaying the price in relation to those goods. the supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. |
| 33 | Al Rahman Meat & Veg | Section 23(3) and 26 The supplier displayed goods to the consumers without displaying the price in relation to those goods. The supplier does not provide consumers with a Sales Records as required in terms of Section 26(2) of the CPA. |