NCC/04/2023/2024 - The Upgrade of an Existing Atos Unify Openscape Call Centre System To A Cloud Voice Solution, Configuration, Implementation Of The Office Voice Solution Integrated into the Contact Centre System, Issuing of the National Telephone Numbers to the NCC, Support and Maintenance. 36-month Contract With Implementation in Two Phases

NCC/04/2023/2024 – The Upgrade of an Existing Atos Unify Openscape Call Centre System To A Cloud Voice Solution, Configuration, Implementation Of The Office Voice Solution Integrated into the Contact Centre System, Issuing of the National Telephone Numbers to the NCC, Support and Maintenance. 36-month Contract With Implementation in Two Phases

Date Issued: 15 January 2024
Compulsory Briefing Session: 23 January 2024 @ 11h00 (MS Teams ONLY)
Closing Date and Time: 12 February 2024 @ 11 am.
Bid Validity Period: 90 days after closing date.

Bid Documents

Terms of Reference – NCC/04/2023/2024 – The Upgrade of an Existing Atos Unify Openscape Call Centre System To A Cloud Voice Solution, Configuration, Implementation Of The Office Voice Solution Integrated into the Contact Centre System, Issuing of the National Telephone Numbers to the NCC, Support and Maintenance. 36-month Contract With Implementation in Two Phases

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SBD 1

SBD 3.1

SBD 4

SBD 6.1 in Terms of Preferential Procurement Regulations 2022

General Conditions of Contract

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