The National Consumer Commission (NCC) is the South African regulatory body, established in terms of Section 85 of the Consumer Protection Act No. 68 of 2008 (CPA). The primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers. In addressing complaints that allege contravention of the CPA, the NCC:
The NCC further, has the responsibility to protect consumers from hazards to their well-being and safety by ensuring that goods that may be unsafe or pose a potential risk from their continued use or exposure to them, are recalled.
The Consumer Protection Act gives the consumer several fundamental consumer rights, in line with the Constitution of the Republic of South Africa, and the United Nation’s Guidelines on Consumer Protection. Any infringement of these rights is an act of non-compliance with the provisions of the Consumer Protection Act. A consumer of goods and services can file a complaint with the NCC, should their consumer rights be undermined by a supplier.
The National Consumer Commission (NCC) informs consumers about the product recall of Domestos Lemon and Summer Fresh 750ml, as informed by Unilever South Africa. The affected products were manufactured between August
The National Consumer Commission (NCC) hereby informs consumers that Ford Motor Company of Southern Africa (Pty) Ltd (Ford) is recalling three (3) Ford Ranger vehicles fitted with Solis Lights. The
The National Consumer Commission (NCC) provides an update following the identification of thirty-eight (38) additional suppliers who accepted payments from consumers but failed to deliver goods, services or supplied defective
The National Consumer Commission (NCC) hereby informs consumers that Ford Motor Company of Southern Africa (Pty) Ltd (Ford) is recalling three (3) Ford Ranger vehicles fitted with Solis Lights. The
The National Consumer Commission (NCC) provides an update following the identification of thirty-eight (38) additional suppliers who accepted payments from consumers but failed to deliver goods, services or supplied defective
The National Consumer Commission (NCC) notifies consumers about product recalls affecting the Jeep Wrangler vehicles and various Kia models, as informed by the suppliers. JEEP WRANGLER VEHICLES Stellantis South Africa
The National Consumer Commission (NCC) alerts consumers of the recall of specific batches of dry dog and cat food, as notified by RCL Foods. The affected batches include various sizes
