The National Consumer Commission (NCC) notifies consumers about product recalls of certain Ford Ranger XLT, Wildtrak, Ford Puma and Hino 700 vehicles, as notified by Ford Motor Company of Southern Africa (PTY) Ltd (Ford) and Toyota SA Motors (PTY) (Ltd).
FORD RANGER XLT AND WILDTRAK VEHICLES
Ford has informed the NCC that they are recalling 438 (four hundred and thirty-eight) units of certain 2025 Ford Ranger XLT and Wildtrak vehicles. The recall affects vehicles that were made available for sale between 18 February 2025 and 18 March 2025 and distributed nationally.
According to Ford, the Exhaust Gas Recirculation (EGR) valve in some of the affected vehicles may fail, which may result in a loss of engine power, typically at speeds below 15 mph/24 kph. Drivers may also experience warning indicators such as a check engine light appearing on the dashboard, weak acceleration, engine vibration, or the engine failing to start. A loss of engine power while driving may increase the risk of an accident.
FORD PUMA VEHICLES
Ford is also recalling 26 (twenty-six) units of certain 2023–2024 model year Ford Puma passenger vehicles. This model vehicles were sold nationally between 28 April 2022 and 25 September 2023. The vehicles were previously recalled but the remedy Restraint Control Module (RCM) software, may have not been correctly installed on the affected vehicles, during the prior dealership visit. This recall is meant to correct the Software as the underlying
condition addressed in the earlier recall may still exist. If this is not corrected, in the event of an accident, the performance of the vehicle’s restraint system could potentially be reduced, thereby increasing the risk of injury to occupants.
HINO 700 VEHICLES
Toyota informed the NCC of a recall of certain Hino 700 series vehicles distributed in South Africa by Toyota South Africa Motors (Pty) Ltd. This recall affects 58 (fifty-eight) vehicles sold between 4 February 2025 and 9 November 2025 and sold through the Toyota South Africa dealerships. The affected vehicles have a defect in that the fuel pump housing has an inappropriate surface treatment process done during production. Cracks may develop when repeated high load is applied to the supply pump, resulting in a fuel leak.
Owners of the affected vehicles are urged to take their vehicles to the nearest authorised Ford dealership for repairs. The necessary repair work will be carried out at no cost to the consumer.
Consumers who have questions or enquiries pertaining to this recall are encouraged to contact: ProductRecall@thencc.org.za.
Ends
Issued by Phetho Ntaba (Spokesperson):
On behalf of the
National Consumer Commission (NCC)
For interview requests, please contact:
Adelaide Ramalamola: 072 831 6406
Facebook: The National Consumer Commission
X Handle: @TheNCC_RSA