The National Consumer Commission (NCC) notifies consumers about a product recall of certain Hino 700 Series trucks, as notified by Toyota South Africa Motors (Pty) Ltd. The recalled units were sold nationally through authorised Toyota dealerships between 10 September 2024 and 10 December 2024. This recall applies to eighteen (18) Hino 700 Series model.

According to the supplier, the fuel pump housing has an inappropriate surface treatment process done during production. Cracks may develop when repeated high load is applied to the supply pump resulting in a fuel leak.

Consumers who own the affected Hino 700 Series are urged to visit their nearest authorised Toyota dealership to arrange for an inspection and repair. A new fuel pump will be fitted to the affected trucks. All inspection and corrective work relating to this recall will be carried out at no cost to the consumer.

Questions and queries relating to this recall may be directed to: ProductRecall@thencc.org.za.

Ends

Issued by: National Consumer Commission (NCC) 

For media enquiries, contact: Phetho Ntaba (Spokesperson)

082 809 2031/012 065 2040

Follow us on:

Facebook: The National Consumer Commission

LinkedIn: National Consumer Commission

X Handle: @TheNCC_RSA

WhatsApp Channel: @TheNCC_RSA