The National Consumer Commission (NCC) notifies consumers of product safety recalls issued by Toyota South Africa Motors (Pty) Ltd (Toyota) and Lexus South Africa Motors (Pty) Ltd (Lexus). The recalls affect 4,858 (four thousand eight hundred and fifty-eight) Toyota vehicles and 1,667 (one thousand six hundred and sixty-seven) Lexus vehicles sold nationally.
TOYOTA VEHICLES
The affected vehicles are Toyota Crown, Land Cruiser 300 (LC300), Land Cruiser Prado, RAV4 and bZ4X, which were made available for sale between 2022 and 2025. They are equipped with a Parking Assist Electronic Control Unit (ECU), which forms part of the Panoramic View Monitor (PVM) system that displays the rear-view camera image.
The supplier identified that the software in the Parking Assist ECU may cause the rear-view image to briefly freeze when reverse gear is selected shortly after the vehicle is started. In some instances, the rear-view image may fail to display entirely.
LEXUS VEHICLES
Lexus is recalling the following models: Lexus ES, GX, LC500, LX500/700, LX600/500d, NX, RX, RZ, and LUX vehicles. According to the supplier, the software in the Parking Assist ECU may cause the rear-view image to briefly freeze or fail to display when the vehicle is reversing. As a result, drivers may not have a clear view of the area behind the vehicle, increasing the risk of a collision or accident during a backing event. The affected vehicles were sold between 2021 and 2025.
Consumers who own the affected vehicles are urged to take their vehicles to any authorised Toyota or Lexus dealership for inspection. A necessary software update or repair will be carried out at no cost to the consumer.
Questions relating to this recall may be directed to: ProductRecall@thencc.org.za.
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Issued by: National Consumer Commission (NCC)
For media enquiries, contact: Phetho Ntaba (Spokesperson)
082 809 2031/012 065 2040
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