The National Consumer Commission (NCC) notifies consumers about product recalls involving the Toyota Land Cruiser Prado, Lexus GX, Lexus UX and Jeep Grand Cherokee (WL) as notified by respective suppliers.
Toyota Land Cruiser Prado- 2 279 vehicles
Toyota SA Motors (PTY) Ltd, informed the NCC that the recall affects two thousand two hundred and seventy-nine (2279) vehicles that were made available from 5 December 2023 to 7 August 2025. The recall is due to a software error of the combination meter, during meter startup the 3D graphics Micro Controller Unit may not fully initialise resulting in a blank image in the 3D graphics area which is part of the meter. In this condition, the indicators for engine oil pressure, engine coolant temperature, electrical charge, and other warning messages may not display on the combination meter. The affected units were sold nationally through Toyota dealerships.
Jeep Grand Cherokee (WL)- 255 vehicles
The recall affects two hundred and fifty-five (255), of which two hundred and fifty-one (251) units were sold nationwide from 2023 to 2025. Four vehicles are still with the manufacturer. According to Stellantis South Africa, the Airbag Control Unit module on the affected modules may have been built containing software which may cause transient door airbag pressure sensor faults to remain active for the lifetime of the sensor. This may result in delayed deployment of the Side Air Bag (SAB). A delayed deployment of the SAB may reduce front seat occupant protection in the event of certain types of crashes, potentially resulting in an increased risk of injury to motor vehicle occupants.
Lexus GX and Lexus UX- 41 vehicles
Lexus SA Motors (PTY) Ltd (Lexus) also informed the NCC of the recall of Lexus GX and Lexus UX vehicles due to the Air Bag Control Unit module. According to Lexus, the module of the affected vehicles may have been built containing software which may cause transient door airbag pressure sensor faults to remain active for the lifetime of the sensor. This may result in delayed deployment of the SAB. This may reduce front seat occupant protection in the event of certain types of crashes, potentially resulting in an increased risk of injury to motor vehicle occupants. This recall affects a total of forty-one (41) units and were made available from 17 April 2024 to 08 September 2025 and sold nationally.
Consumers who own any of the affected vehicle are urged to immediately visit their nearest authorised dealership to arrange for an inspection and repair. Any corrective work relating to this recall will be carried out at no cost to the consumer.
Questions and queries relating to this recall may be directed to: ProductRecall@thencc.org.za.
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Issued by: National Consumer Commission (NCC)
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