Consumer Alert: Defective Goods, Rights and Recourse
The NCC to empower importers of Clothing, Textile, Footwear and Leather Goods in the Western Cape

The National Consumer Commission (NCC) will be engaging importers of Clothing, Textile, Footwear, and Leather (CTFL) in the Western Cape on Thursday, 08 September 2022 from 10h00-13h00. The purpose of this engagement is to unpack the trade description (labels) requirements of imported goods as provided for in the Consumer Protection Act (CPA).
NCC/04/2022/23: Enterprise Resource Planning (ERP) system for Finance and HR
Media Advisory: Early Office Closure

Please be advised that the National Consumer Commission (NCC) will close for the December holidays at 11h00, on 22 December 2022 and reopen on 04 January 2023. Consumers who wish to lodge complaints with the NCC can do so by downloading our complaint form available on our website.
NCC/05/2022/23: Appointment of a service provider to Internal Audit services for a period of 24 months, subject to annual renewal
Black Friday- The NCC warns suppliers of goods and services not to deceive consumer

The National Consumer Commission (NCC) reminds suppliers of goods and services that they have an obligation to uphold the Consumer Protection Act No.68 of 2008 (CPA). As suppliers try to entice consumers with Black Friday/Cyber Monday deals, the Commission warns suppliers not to market their offerings in a misleading or deceptive manner.
The NCC welcomes the judgment handed down by the Gauteng High Court against Platinum wheels

The National Consumer Commission (NCC) welcomes the decision handed down by the High Court, Gauteng Division confirming that Platinum Wheels contravened the provisions of the Consumer Protection Act (CPA).
The NCC welcomes the decision by the tribunal to declare ACS pre-owned conduct prohibited

The National Consumer Commission (NCC) welcomes the decision by the National Consumer Tribunal (NCT) confirming that ACS Pre-Owned dealership has contravened section 55 (2) (a) to (c) and Section 56 (2) (a) of the CPA and declared their conduct prohibited. This was after the NCC received and investigated allegations by the consumer that ACS Pre-Owned […]
NCC/04/2022/2023: Enterprise Resource Planning (ERP) System for Finance and HR

Bid Number: NCC/04/2022/2023: Enterprise Resource Planning (ERP) System for Finance and HR Tender Document: NCC/04/2022/2023 Compulsory Briefing Session: 18 November 2022 Venue of the Briefing Session: Date issued: Compulsory briefing session: Microsoft Teams…at 11h00 on 18 November 2022. Closing date and time: …02 December 2022 @11h00. Bid validity period: 90 calendar days after publication ADDRESS: National […]
NCC/02/2022/2023: Appointment of a service provider for the upgrade, support and maintenance of the Local Area Network (LAN)