Consumer Alert: Beware of Pyramid Schemes
NCC01/1/24: Legal Advisor: Enforcement
Interested, Qualified candidates are invited to apply for the advertised position NCC01/1/24: Legal Advisor: Enforcement Closing Date: 02 February 2024 Reference: NCC01/1/24 Number of Positions: One (1) Applications must be submitted to the following email address: recruitment@thencc.org.za or alternatively, post your application to the following address: P.O. Box 36628, Menlo Park, 0101. View other available […]
Consumer Alert on Festive Season Sales
NCC01/11/23: Divisional Head: Education and Advocacy
The National Consumer Commission is recruiting a Division Head: Education and Advocacy to provide strategic direction and education management of consumer awareness and rights, stakeholdermanagement, advocacy and promotion of voluntary compliance of consumer affairs. Closing Date: 24 November 2023 Reference: NCC01/11/23 Number of Positions: One (1) Applications must be submitted to the following email address: […]
Media Statement: South African Consumers can now file Complaints with the NCC online
In its efforts to expedite the complaints handling process, the National Consumer Commission(NCC) is pleased to inform South African consumers that they can now file their complaints onlineusing the e-Service portal. The NCC is rolling out its first phase of the digitised complaint handlingprocess. The https://eservice.thencc.org.za portal is live and is replacing the manual complaint […]
Media Statement:
Vodacom Found guilty of contravening various sections of the CPA
The National Consumer Commission (NCC) welcomes the decision by the National ConsumerTribunal (NCT) to impose an administrative fine of R1M against Vodacom. The Tribunal foundthat Vodacom’s conduct was unconscionable by imposing terms and conditions that negatedthe consumers’ right to cancel their fixed-term contracts. Read the full Media Statement below:
Good News! We are excited to announce the new NCC website
We have Good News! We’re excited to announce the new NCC website. Our website has been updated to better serve a wider range of users while utilising cutting-edge technologies. Our goal is to demonstrate who we are while incorporating our principles. We wanted to create a unique experience for visitors.
The Consumer Protection Act (CPA) and referral protocols
The National Consumer Commission (NCC) is the primary regulator of consumer- business interaction in South Africa, and was established to ensure economic welfare of consumers. The Consumer Protection Act (CPA) and Referral Protocols are embodied in Section 70 of the CPA, which provides for consumers to resolve any dispute in respect of a transaction or […]
Import Labelling Requirements per Section 24 of the Consumer Protection Act (CPA)
Section 24 of the Consumer Protection Act (CPA) addresses the requirements placed entirely on the importers who intend to bring Clothing, Textiles, Footwear and Leather Goods into the Republic of South Africa. To learn more about these Import Labelling Requirements, visit our Guidelines page.
NCC04/08/23: Enforcement and Legal Services Intern (1)
South African unemployed youth graduates between the age of 18-35 and who have not participated in any internship programme in both private and public sectors are invited to apply for NCC04/08/23: Enforcement and Legal Services Intern (1). Closing Date: 01 September 2023 Reference: NCC04/08/23 Number of Positions: One (1) Applications must be submitted to the […]