We Buy Cars settles complaints, agrees to pay R2.5 million fine and R3.4 million in consumer redress
The National Consumer Tribunal (Tribunal) has confirmed a settlement agreement entered into between the National Consumer Commission (NCC) and We Buy Cars (Pty) Ltd (WBC), following constructive engagement between the parties. The NCC referred the settlement agreement to the Tribunal on 3 December 2025, and after due consideration, the Tribunal confirmed the settlement agreement on […]
Product recall – Domestos Lemon & Fresh varients
The National Consumer Commission (NCC) informs consumers about the product recall of Domestos Lemon and Summer Fresh 750ml, as informed by Unilever South Africa. The affected products were manufactured between August and September 2025. According to Unilever, some bottles may have a pinhole defect at the bottom, which can cause leakage when pressure is applied. This may result in product […]
Product recall – Ford Ranger
The National Consumer Commission (NCC) hereby informs consumers that Ford Motor Company of Southern Africa (Pty) Ltd (Ford) is recalling three (3) Ford Ranger vehicles fitted with Solis Lights. The affected vehicles were from 2023 to 2024. According to Ford, the recall is due to a high resistance short between the positive and negative in […]
National Consumer Commission uncovers more untraceable suppliers
The National Consumer Commission (NCC) provides an update following the identification of thirty-eight (38) additional suppliers who accepted payments from consumers but failed to deliver goods, services or supplied defective products, in contravention of the Consumer Protection Act. These suppliers were operating across Gauteng, North West, Western Cape and KwaZulu-Natal. In most cases, the suppliers […]
Product recalls – JEEP Wrangler and various models of KIA vehicles
The National Consumer Commission (NCC) notifies consumers about product recalls affecting the Jeep Wrangler vehicles and various Kia models, as informed by the suppliers. JEEP WRANGLER VEHICLES Stellantis South Africa (Pty) Ltd has informed the NCC that it is recalling three hundred and twenty-three (323) Jeep Wrangler vehicles. According to the supplier, the dust inside the clockspring […]
Product recall – Various dry pet foods supplied by RCL foods
The National Consumer Commission (NCC) alerts consumers of the recall of specific batches of dry dog and cat food, as notified by RCL Foods. The affected batches include various sizes of Bobtail, Catmor, Canine Cuisine, Optimizor, Ultra Pet and Superwoof. About 55,352 (Fifty-five thousand three hundred and fifty-two) cases (bags) were produced on 26-29 May, […]
Product recalls – Isuzu RT66 vehicles and Ducati motorcycles
The National Consumer Commission notifies consumers about a product recall of the Isuzu RT66 vehicles and the Ducati motorcycles, as notified by the suppliers. ISUZU RT66 VEHICLES Isuzu Motors South Africa (Pty) Ltd (Isuzu) has informed the NCC that it is recalling ten (10) Isuzu RT66 motor vehicles. This recall affects vehicles that were made […]
Product recall – Belkin portable wireless charging stands and power banks
The National Consumer Commission informs consumers about the product recall of Belkin Boost Charge USB-C power banks 20k (BPB 002 and BP 0003) and Auto Tracking Stands Pro (MMA 008) with dock kit, as notified by Belkin Limited (Belkin). These portable power banks use lithium-ion battery cells to charge electronic devices on the go. The […]
Product recall: 20 Lexus RZ450e Vehicles
The National Consumer Commission (NCC) announces a product recall of Lexus vehicles following a notification received from Lexus SA Motors (PTY) Ltd (Lexus), affecting twenty (20) vehicles. Lexus is recalling RZ450e EX, RZ450e SE and RZ450e SE CVT models, which were sold nationally from 15 November 2023 to 7 July 2025. The affected vehicles are […]
Product recall – 3 Land Rover and 4 Volvo EX90 vehicles
The National Consumer Commission (NCC) notifies consumers about the product recall of Discovery Sport, Range Rover, Range Rover Evoque, Range Rover Sport and Volvo EX90 as notified by the suppliers. DISCOVERY SPORT, RANGE ROVER, RANGE ROVER EVOQUE AND RANGE ROVER SPORT Jaquar Land Rover Limited informed the NCC that they are recalling the 2025–2026 model […]