The National Consumer Commission (NCC) is the South African regulatory body, established in terms of Section 85 of the Consumer Protection Act No. 68 of 2008 (CPA). The primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers. In addressing complaints that allege contravention of the CPA, the NCC:
The NCC further, has the responsibility to protect consumers from hazards to their well-being and safety by ensuring that goods that may be unsafe or pose a potential risk from their continued use or exposure to them, are recalled.
The Consumer Protection Act gives the consumer several fundamental consumer rights, in line with the Constitution of the Republic of South Africa, and the United Nation’s Guidelines on Consumer Protection. Any infringement of these rights is an act of non-compliance with the provisions of the Consumer Protection Act. A consumer of goods and services can file a complaint with the NCC, should their consumer rights be undermined by a supplier.
The National Consumer Commission (NCC) informs consumers of a product recall issued by Jaguar Land Rover South Africa (Pty) Ltd affecting selected 2020 to 2027 model year Defender, Discovery and
The National Consumer Commission (NCC) notifies consumers about the recalls of certain Ford Transit and Ford Tourneo Custom, as well as Jeep Grand Cherokee vehicles, as reported by the respective
The National Consumer Commission (NCC) informs consumers of a product recall affecting certain Land Rover Defender and Discovery vehicles, as notified by Jaguar Land Rover Limited. The recall affects 3
The National Consumer Commission (NCC) informs consumers of the product recall of certain Nissan Qashqai Sport Utility Vehicle (SUV) models, Toyota Land Cruiser 300, and Lexus LX600 Vehicles, as notified
The National Consumer Commission (NCC) informs consumers of a product safety recall issued by Ford Motor Company of Southern Africa (Manufacturing) (Pty) Ltd. The recall affects certain 2026 model year
The National Consumer Commission (NCC) alerts consumers to the recall of selected SPAR yoghurt products as notified by SPAR. The recall affects SPAR Fat Free Yoghurt, Low Fat Yoghurt, Double
The National Consumer Commission (NCC) notifies consumers about a product recall as notified by BMW South Africa involving BMW 3 Series, 4 Series, 5 Series, 7 Series, X3 and X4
