The National Consumer Commission (NCC) is the South African regulatory body, established in terms of Section 85 of the Consumer Protection Act No. 68 of 2008 (CPA). The primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers. In addressing complaints that allege contravention of the CPA, the NCC:
The NCC further, has the responsibility to protect consumers from hazards to their well-being and safety by ensuring that goods that may be unsafe or pose a potential risk from their continued use or exposure to them, are recalled.
The Consumer Protection Act gives the consumer several fundamental consumer rights, in line with the Constitution of the Republic of South Africa, and the United Nation’s Guidelines on Consumer Protection. Any infringement of these rights is an act of non-compliance with the provisions of the Consumer Protection Act. A consumer of goods and services can file a complaint with the NCC, should their consumer rights be undermined by a supplier.
The National Consumer Commission hereby notifies interested people and stakeholders that the period for submission of written comments on the draft Guidelines for Compliance with the Opt-Out Registry’s Regulations, published
The National Consumer Commission (NCC) notifies consumers of three (3) vehicle recalls involving the Audi Q3, Hyundai Santa Fe MX5 HEV and Toyota Hino 700 trucks, as notified by the
The National Consumer Commission (NCC) today launched the National Opt-Out Registry, giving every South African consumer a free, government-administered way to stop unwanted direct marketing calls, SMSes and other electronic
The National Consumer Commission hereby notifies interested people and stakeholders that the period for submission of written comments on the draft Guidelines for Compliance with the Opt-Out Registry’s Regulations, published
The National Consumer Commission (NCC) notifies consumers of three (3) vehicle recalls involving the Audi Q3, Hyundai Santa Fe MX5 HEV and Toyota Hino 700 trucks, as notified by the
The National Consumer Commission (NCC) today launched the National Opt-Out Registry, giving every South African consumer a free, government-administered way to stop unwanted direct marketing calls, SMSes and other electronic
The National Consumer Commission (NCC) informs consumers that Volkswagen Group Africa (Pty) Ltd (VWGA) is recalling certain VW Amarok vehicles produced during a limited production period. The affected vehicles were
