Media Statement: The National Consumer Commission issues compliance notices to non-compliant suppliers in the Free State
The National Consumer Commission (NCC) has issued Compliance Notices to 33 suppliers in the Free State for violating the Consumer Protection Act. Following inspections during World Consumer Rights Day activities in March 2024, several suppliers of foodstuffs, renewable energy products, and household items were found non-compliant. Read the full statement below for more details. The […]
Media Statement: Two Car Dealerships Fined a sum of R150 000 and ordered to refund One (1) Million rand.
The National Consumer Commission (NCC) welcomes the recent decisions of the National Consumer Tribunal (Tribunal) against Wingfield Motors and Sandton Repo Cars. This follows consumer complaints investigated by the NCC, which revealed contraventions of the Consumer Protection Act (CPA) by both suppliers.
Media Statement: The National Consumer Commission embarks on country-wide inspections to enforce compliance with the CPA
The National Consumer Commission (NCC) has initiated compliance inspections to remove unsafe and expired goods (those past their shelf-life) from store shelves. This effort aims to maintain consumer confidence in the food and foodstuffs they purchase. The first inspections will take place in the Capricorn District Municipality, Limpopo.
The National Consumer Commission welcomes the appointment of a new Acting Commissioner
The Minister of Trade, Industry, and Competition, Honourable Ebrahim Patel, designated Mr Hardin Ratshisusu as Acting Deputy Commissioner and Acting Commissioner of the National Consumer Commission effective from 1 May 2024. He also serves as a Deputy Commissioner at the Competition Commission since 2016.
Product Recall: 50ml Single-Use Neutralizing Shampoo Contained in Dark and Lovely Moisture-Plus Kits
The National Consumer Commission (NCC) advises anyone with 50ml single-use neutralizing shampoo found in Dark and Lovely Moisture Plus Kits (Regular and Super) or Dark and Lovely Anti Breakage Kits to stop using the product immediately and return it to the place of purchase for a full refund.
Media Statement: Trojan Boxing Bag Recall
PRODUCT RECALL: TROJAN BOXING BAG RECALLED The National Consumer Commission urges consumers who have purchased the Trojan boxingbag to stop using the product and return it to the point of purchase for a full refund. The recall wasprompted by a consumer who reported that a knife was sticking out of a bag rendering the bagunsafe. […]
Media Statement: Claremont VW Ordered to Comply with the Notice Issued by the NCC and Refund the Consumer
The National Consumer Commission (NCC) welcomes the decision by the National ConsumerTribunal (Tribunal) ordering Claremont VW to comply with the Notice of Compliance issued by theNCC. The NCC had issued a Compliance Notice to the supplier advising the supplier to refund tothe consumer an amount of R106 000.00.