The National Consumer Commission (NCC) is the South African regulatory body, established in terms of Section 85 of the Consumer Protection Act No. 68 of 2008 (CPA). The primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers. In addressing complaints that allege contravention of the CPA, the NCC:
The NCC further, has the responsibility to protect consumers from hazards to their well-being and safety by ensuring that goods that may be unsafe or pose a potential risk from their continued use or exposure to them, are recalled.
The Consumer Protection Act gives the consumer several fundamental consumer rights, in line with the Constitution of the Republic of South Africa, and the United Nation’s Guidelines on Consumer Protection. Any infringement of these rights is an act of non-compliance with the provisions of the Consumer Protection Act. A consumer of goods and services can file a complaint with the NCC, should their consumer rights be undermined by a supplier.
The National Consumer Commission (NCC) informs consumers of a product recall for specific batches of Slimsy Pomegranate Squash Concentrate as notified by the supplier, Dynamic Brands Manufacturing (Pty) Ltd. The
The National Consumer Commission (NCC) informs consumers of a recall of certain Toyota Land Cruiser LC300 vehicles distributed in South Africa by Toyota South Africa Motors (Pty) Ltd. This recall affects 1 846 vehicles that were sold
The National Consumer Commission (NCC) alerts consumers of a recall of certain Lexus LX500D vehicles distributed in South Africa by Lexus South Africa Motors. The recall affects LX500D-FSport and LX500D
The National Consumer Commission (NCC) alerts consumers of a recall of certain Lexus LX500D vehicles distributed in South Africa by Lexus South Africa Motors. The recall affects LX500D-FSport and LX500D
As the world observes World Consumer Rights Day (WCRD) today, South African regulators under the Consumer Protection Forum commemorated this day at the University of Limpopo on Friday, 13 March.
The National Consumer Commission (NCC) notifies consumers of the recall of Made for Tots Corn Puffs Chicken 12g, as notified by the supplier, Clicks Retailers Pty Limited (Clicks). The recall
To mark World Consumer Rights Day 2026, the National Consumer Commission (NCC) and the Consumer Goods and Services Ombud (CGSO) have released a joint position paper on consumer protection in
