The National Consumer Commission (NCC) is the South African regulatory body, established in terms of Section 85 of the Consumer Protection Act No. 68 of 2008 (CPA). The primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers. In addressing complaints that allege contravention of the CPA, the NCC:
The NCC further, has the responsibility to protect consumers from hazards to their well-being and safety by ensuring that goods that may be unsafe or pose a potential risk from their continued use or exposure to them, are recalled.
The Consumer Protection Act gives the consumer several fundamental consumer rights, in line with the Constitution of the Republic of South Africa, and the United Nation’s Guidelines on Consumer Protection. Any infringement of these rights is an act of non-compliance with the provisions of the Consumer Protection Act. A consumer of goods and services can file a complaint with the NCC, should their consumer rights be undermined by a supplier.
The National Consumer Commission (NCC) notifies consumers that Mercedes-Benz South Africa (Mercedes) is recalling five (5) Mercedes-Benz G-Class (G580) vehicles currently in the possession of end consumers in South Africa.
The National Consumer Commission (NCC) and the South African Revenue Service (SARS) have concluded a Memorandum of Understanding (MoU) to enhance consumer protection against the proliferation of non-compliant goods entering
The National Consumer Commission (NCC) notifies consumers of a safety recall issued by Hyundai Automotive South Africa (Hyundai), a subsidiary of Motus Holdings Limited. The recall affects fourteen (14) Hyundai
The National Consumer Commission (NCC) notifies consumers of a safety recall issued by Hyundai Automotive South Africa (Hyundai), a subsidiary of Motus Holdings Limited. The recall affects fourteen (14) Hyundai
The National Consumer Commission (NCC) informs consumers that Audi South Africa (Audi SA), a division of Volkswagen Group Africa (Pty) Ltd, is recalling 40 (forty) Audi e-tron GT vehicles. The
The National Consumer Commission (NCC) informs consumers of the recall of ZWILLING Enfinigy Water Kettles, as notified by ZWILLING J.A. Henckels AG. The affected products were distributed by Compreforce (Pty)
The National Consumer Commission (NCC) welcomes the amendment of Regulation 4 of Section 11 (3) of the Consumer Protection Act No. 68 of 2008 (CPA), as gazetted by the Minister
