Product safety recall – Mercedes-Benz G-Class (G580) vehicles

The National Consumer Commission (NCC) notifies consumers that Mercedes-Benz South Africa (Mercedes) is recalling five (5) Mercedes-Benz G-Class (G580) vehicles currently in the possession of end consumers in South Africa. According to Mercedes, the affected vehicles may have wheel bolts that do not meet specification requirements. This defect may result in the wheel connection loosening […]

THE APPOINTMENT OF A SERVICE PROVIDER FOR THE PROOF READING, PHOTOGRAPHY, COPY EDITING, DESIGN, LAY-OUT, AND PRINTING OF VARIOUS DOCUMENTATION FOR A PERIOD OF THREE (3) YEARS.

BID NUMBER DESCRIPTION COMPULSORY BRIEFING SESSION CONTACT DETAILS CLOSING DATE AND TIME NCC/01/2026/2027 THE APPOINTMENT OF A SERVICE PROVIDER FOR THE PROOF READING, PHOTOGRAPHY, COPY EDITING, DESIGN, LAY-OUT, AND PRINTING OF VARIOUS DOCUMENTATION FOR A PERIOD OF THREE (3) YEARS.   Date and time: 18 May 2026 at 11h00 Venue: Microsoft Teams https://teams.microsoft.com/meet/310140206564104?p=vaDlEnnSBKYGtLuR1Q  Meeting ID: […]

NCC and SARS sign MoU to strengthen compliance

The National Consumer Commission (NCC) and the South African Revenue Service (SARS) have concluded a Memorandum of Understanding (MoU) to enhance consumer protection against the proliferation of non-compliant goods entering the South African market. The MoU aims to improve enforcement, promote consultation, collaboration, and enhanced information sharing, in line with both entities’ respective mandates and […]

Product safety recall – Hyundai i30 (FD) and Elantra HD vehicles

The National Consumer Commission (NCC) notifies consumers of a safety recall issued by Hyundai Automotive South Africa (Hyundai), a subsidiary of Motus Holdings Limited. The recall affects fourteen (14) Hyundai i30 (FD) and Elantra HD vehicles that were distributed in South Africa in 2011. According to Hyundai, the affected vehicles may experience abnormal operation of […]

Product safety recall – 40 AUDI E-TRON GT Vehicles

The National Consumer Commission (NCC) informs consumers that Audi South Africa (Audi SA), a division of Volkswagen Group Africa (Pty) Ltd, is recalling 40 (forty) Audi e-tron GT vehicles. The recall affects certain vehicles that were sold nationally from 2 November 2021 to 20 March 2026. Audi SA informed the NCC that the recall is […]

Product safety recall – ZWILLING Enfinigy Water Kettles

The National Consumer Commission (NCC) informs consumers of the recall of ZWILLING Enfinigy Water Kettles, as notified by ZWILLING J.A. Henckels AG. The affected products were distributed by Compreforce (Pty) Ltd and sold nationally between 2021 and February 2026. This recall applies to the Enfinigy Water Kettle (1.5L) and the Enfinigy Pro Water Kettle (1.5L), […]

NCC welcomes regulations to curb spam calls

The National Consumer Commission (NCC) welcomes the amendment of Regulation 4 of Section 11 (3) of the Consumer Protection Act No. 68 of 2008 (CPA), as gazetted by the Minister of Trade, Industry and Competition, Mr Parks Tau, on 15 April 2026. The amended Regulations establish the Opt Out Registry system while providing mechanisms for […]

National Consumer Commission refers Hummus supplier to the Tribunal over Listeria contamination

The National Consumer Commission (NCC) has referred a supplier of ready-to-eat Hummus products, BM Foods Manufacturers (Pty) Ltd (BM Foods), to the National Consumer Tribunal (Tribunal) for adjudication following the detection of Listeria monocytogenes in products that were supplied to Shoprite Checkers. This referral follows a recall initiated by Shoprite Checkers in September 2024, affecting […]

Product safety recall – Boston Scientific medical devices

The National Consumer Commission (NCC) alerts health facilities and medical practitioners of product safety recalls of the AXIOS™ Stent and Electrocautery Enhanced Delivery System, as well as the POLARx™ and POLARx™ FIT Cryoablation Catheters, POLARSHEATH™ Steerable Sheaths, and SMARTFREEZE™ Consoles, as notified by Boston Scientific. AXIOS™ STENT AND ELECTROCAUTERY ENHANCED DELIVERY SYSTEM Boston Scientific is […]

Product safety recall – ESR HaloLock Wireless Power Banks

The National Consumer Commission (NCC) informs consumers of the recall of ESR HaloLock Wireless Power Banks, as notified by Waymeet Limited. The affected products were imported from China and sold through online stores like Takealot between 2023 and 2024. This recall applies to the ESR HaloLock Kickstand Wireless Power Banks, Model 2G505B, which were sold […]